Support
Dressy support. Answers from the developer.
Dressy is made by an independent developer, and every message is read by the person who builds the app.
Subscriptions
Subscriptions are billed and managed by Apple. You can cancel, change plans or ask Apple for a refund from your Apple Account.
Your data
Email apps@meliharik.dev with the subject "Data deletion request" and we will delete the data we hold about you and confirm by email.
We can help with
- Subscriptions and restoring purchases
- A photo was declined or a try-on failed
- Deleting your data
- Photo tips for better results
- Reporting a result
- Privacy questions
FAQ
Common questions.
Do I need to pay to use Dressy?
The app is free to download, but generating a try-on requires a Dressy Pro subscription. You can see the plans and prices on the purchase screen inside the app before you confirm.
Where do my photos go?
To create a try-on, the app uploads your photo and the garment photo to Replicate, an AI hosting service, and gets the result back. The photos are also moderated by models running on Replicate. The app asks Replicate to delete the uploaded files when it finishes. The finished try-on is stored on your phone. See the Privacy page for the full list.
How do I delete my try-ons?
Open Wardrobe, long-press the outfit and choose Delete. That removes the outfit and its stored photos from your phone. To delete the small records we keep in Firebase, email apps@meliharik.dev.
Why was my photo declined?
Dressy only supports everyday, fully covering clothing and photos of adults. It declines photos that show swimwear, underwear, revealing or sheer clothing, sexual content or someone who appears to be under 18. It also declines an image when the check cannot be completed, so a weak connection can cause it. Try a different photo or try again.
Does the result show exactly how the clothes will fit?
No. Results are AI illustrations. Fit, size, colour and texture can differ from the real garment, so do not use a result alone to choose a size.
The try-on failed or never finished. What now?
Check your connection and try again. If it keeps failing, try a clearer front-facing photo with one person, and a garment photo with a plain background. Then email us if it still fails.
How do I cancel or restore my subscription?
Cancel in iPhone Settings, then your name, then Subscriptions. Restore a purchase from the Settings tab in Dressy. Refund requests go to Apple at reportaproblem.apple.com.
Can I use a photo of someone else?
Only if that adult has agreed. Never upload photos of children.